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| Installation
and Upgrades |
How
do I install EdgeCAM?
EdgeCAM can be installed with a CD. EdgeCAM can also be downloaded
from www.edgecam.com in the Support
area |
How
do I upgrade EdgeCAM?
To upgrade to the latest version of EdgeCAM, you need to be
on a maintenance contract. Then you can download patch updates
or full installations from the Support
area on the Web.
To find out more about maintenance, please contact your local
reseller or Pathtrace
directly. |
| Should
I update my maintenance contract?
Purchasing Maintenance is up to you. Maintenance contracts
give many benefits, which vary according to country and reseller.
In the UK for example, there are benefits which include:
Free access to technical support.
The email and telephone support hotline provides you with
advice and prompt solutions to any technical problems you
may encounter. All calls are logged and responded to within
2 hours, ensuring that you machine tools keep running.
Customer Care Days. Get the most from
your investment by attending on of our monthly customer care
days. These give you the opportunity to meet our service engineers
face-to-face to discuss how to maximize your output from the
EdgeCAM system by use of advanced techniques and tailoring
of the EdgeCAM system.
Software upgrades at no extra cost!
You can expect to receive all major upgrades and have access
to software patches throughout the year. These upgrades will
keep you up-to-date with advances in technology and enhancements
in the EdgeCAM product. |
How
can I evaluate new modules of EdgeCAM?
To evaluate a version of Edgecam select to stop EdgeCLS (for
that version) and run EdgeCAM as normal. EdgeCAM will then start
up in evaluation mode. This means that it will not be able to
file save nor will NC output be available, but all other modules
can be accessed for 30 days after first use. A dongle is not
required in this mode. |
How
do I purchase new licenses or modules of EdgeCAM?
To purchase new modules, you should contact your local reseller
(Americas, EMEA,
Asia Pacific) or for the
UK, contact your sales engineer. |
Why
should I upgrade EdgeCAM to the latest version?
EdgeCAM is constantly being updated with major releases every
4 months. Upgrades include new features which may improve your
productivity, and also include enhancements to existing features
such as faster generation and machining times. See the service
pack page for latest developments or view the EdgeCAM
History page for information on changes to EdgeCAM.
The EdgeCAM development team listens and includes enhancement
requests from a wide audience including customers and resellers.
Maintenance of existing features requested by customers of EdgeCAM
modules are also included. |
| General |
Who
do I call when I have a problem?
Contact your local reseller (Americas,
EMEA, Asia
Pacific) or for the UK, contact Pathtrace directly on (+44)
118 975 6084. |
Which
languages is EdgeCAM available in?
EdgeCAM is available in English, German, French, Italian,
Japanese, Finnish, Greek, Czech, Polish. We are currently working
on Chinese (Mandarin), Spanish and Russian. |
I
want to upgrade my PC, what should I buy?
For all hardware requirements please visit the Hardware
page in the Product area.
For all graphic card requirements please visit the Graphics
page in the Product area. |
When
will the next version of EdgeCAM be available?
There are 3 major releases of EdgeCAM a year, typically in January,
April and September. |
What
are the benefits of Solid CAD and Solid Machining?
Solid CAD and Solid Machining enable seamless transition across
CAM systems. This means they are less likely to corrupt data
and can easily find features from the CAD model. |
How
do I set-up communications to my machine tool?
If you have experience of machine tool communications, use the
Communications Wizard which comes free as part of the EdgeCAM
package. Otherwise contact your reseller. |
How should I
organize my EdgeCAM data?
EdgeCAM data can be organized using the Toolkit Assistant, Job
Manager and Technology Assistant to maintain your tooling and
job information in an integrated database. |
How do I organize
training?
Training enhances your skills to program quicker and use time
more effectively. Training is based on your level of expertise
with your requirements in mind. Training is varied from basic
introduction courses to PCI and PDI writing. There is a course
to fit every need. Please contact your nearest reseller or Pathtrace
Directly for details of courses in your area.
To organize training you should contact your reseller directly
or contact Pathtrace Training Direct if you would like training
in the UK. |
| Production |
What
are code generators and post processors?
Code Generator (also known as Post Processor) translates information
from EdgeCAM into an NC format the machine tool can read.
In EdgeCAM, Code Wizard is the user interface, which creates
code generators for your machine tools, with an easy to understand,
graphical interfaces. |
At what point
in EdgeCAM do my machining cycles become available?
Once you load a tool, EdgeCAM intelligently displays any appropriate
cycles. |
| Milling |
Does
EdgeCAM support the machining of multi-level geometry?
EdgeCAM will automatically detect various heights of islands
and drill patterns when optimizing cutter paths. |
If
I rough out a pocket, does EdgeCAM automatically recognize uncut
material?
EdgeCAM automatically recognizes any uncut areas and removes
these with subsequent selected cutters. |
Should
a geometry design change occur, do I have to start again?
The associativity between geometry and toolpath is maintained
and updated. |
I need
the ability to generate threads by thread milling - not by tapping.
Can EdgeCAM do this?
Left and right hand tapered, internal, external, multi start
with single or multi toothed cutters are supported. |
A client
has requested his name, part number and company logo to be machined.
What could EdgeCAM do for me?
EdgeCAM supports 2D and true 3D engraving and a company logo
can be imported and machined using conical and spherical tools.
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| Turning |
I
use a vast range of inserts, including button and grooving inserts.
I need EdgeCAM to calculate tool nose radius compensation, can
it do this?
This is one of the long-standing unique features of EdgeCAM.
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Most of my
finished components originate from castings and forgings.
Will EdgeCAM recognize any billets and reduce fresh air cutting
time?
Special machining cycles
for pre-formed billets are standard within EdgeCAM Turning.
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Can
I program the latest side/groove tooling in EdgeCAM?
Only EdgeCAM offers specialist cycles for these insert/machinery
methods. |
I have just installed
a new multi-axis turning center. What does EdgeCAM provide?
EdgeCAM supports C,Y and 4 axis turning. Synchronized combinations
are supported within a single multi-turning environment. |
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